Refund policy
Return & Refund Policy
Alkebulan by TheeNomaG
At Alkebulan by TheeNomaG, we want you to love your look. If you're not completely satisfied with your purchase, here’s how we can help:
Returns - We accept returns within 14 days of delivery.
To qualify:
• Items must be unworn, unwashed, and in their original condition.
• Must be in original packaging with tags attached.
• Sale items and custom orders are non-returnable unless defective.
Refunds - Once your return is received and inspected:
• We’ll notify you via email.
• If approved, your refund will be processed to your original payment method within 7–10 business days.
Exchanges - Need a different size or received a defective item?
• Email us at alkebulannomag@gmail.com within 7 days of delivery.
• We’ll arrange a replacement if the item is still in stock.
Return Shipping - Return shipping is at your expense unless the item is defective or incorrect. • We recommend using a trackable service.